TLScontact offers a variety of personalized services to enhance your visa application experience. Click here to learn more about ALL OF OUR SERVICES.

Added Value Services

Our Best Selling Services

Designed to enhance your visa application experience

Please note that our experienced staff can help you select the most suitable services for you at our centre.

Express Courier Return

This service is not available when you apply directly at Swiss Embassy.

Avoid unnecessary travel, save time, and avoid the crowds by having your passport returned to you by courier.

If you’d prefer not to travel back to the Visa Application Centre to collect your passport when your application has been considered, choose Express Courier return for the ultimate in social distancing. As soon as your passport can be returned to you we’ll send it directly to the address of your choice* using a trusted and secure courier service, so you don’t need to travel to collect it.

*In certain locations this is limited to within the country in which you applied.

Recipient’s address and information for the courier service must be filled in by the applicant or representative during application submission appointment.

Once the application has been submitted, no changes can be made to the recipient address and information. If you choose to cancel this service after your application has been submitted, the courier fee cannot be refunded.

Applicants should expect to receive their documents within 1-3 business days depending on the area selected.

To purchase this service, please consult our staff at any time during the application process in the Visa Application Centre.

Premium Service

Upgrading to our Premium Lounge gives you the space and comfort to submit your visa application in an exclusive and spacious environment without queues.

You’ll enjoy privacy and a selection of complimentary refreshments while receiving one-to-one assistance and support from one of our experienced agents. With the added convenience of a flexible booking, and the opportunity to submit any missing documents later in the day, upgrade to Premium Lounge today to experience the ultimate in comfort and peace of mind.

To book this service, please send us an online message.

Form Filling Assistance

Need help filling out your online application form? Our staff can guide you through the process.

To purchase this service, please consult our staff at any time during the application process in the Visa Application Centre.

'Get It Right'' Service

Need to provide additional documents for your application? By using this service, you may complete missing documents without leaving visa centre.

For more information, please inquire our customer service team in centre.


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about all available services