Contact Us


A lot of useful information regarding your visa application can be found on the FAQ page and other pages of the TLScontact website.

Contact TLScontact representative

If you prefer to contact the representative of TLScontact, please fill in the form below. TLScontact will respond to your requests shortly.

Alternatively, you can call us on +44207 605 6745 from Monday to Friday from 08:30 to 16:30. If you have already registered on our website, please prepare your TLScontact reference number.
Thank you for your cooperation.

For appointments directly at the consulate, please call the same number +44207 605 6745.

Attention: Please have your TLScontact reference number or passport number ready prior to speaking with one of our representatives. This can be found on your appointment booking confirmation.

Feedback and Complaints

TLScontact strives to provide an efficient and professional service to our customers.

If you wish to submit a feedback, a suggestion or a complaint about TLScontact services, you can do so by filling in the online form or filling in the feedback and complaint form in the Visa Acceptance Centre.

Please note that TLScontact does not make any decisions relating to your visa applications. In the unlikely event that you are unsatisfied with the outcome of our response or you wish to complain about the outcome of your visa application or your interactions with an officer of the consular authority, submissions should be sent directly to the consular authority.