TLScontact

Change of outsourcing partner

In 2017, the Federal Department of Foreign Affairs FDFA published a worldwide tendering procedure because the current contracts with its outsourcing partners will expire in mid-July 2018. The evaluation of the bids received has resulted in a change of outsourcing partners for all Swiss representations in Asia.

As from July 16, 2018, the Swiss embassy in Jakarta will cooperate with the company VFS Global. Further information and addresses of visa acceptance centres can be found at www.vfsglobal.com.

Therefore starting 12th July onwards, TLScontact in Indonesia will no longer receive visa applications on the behalf of the Swiss embassy. Friday 13th July will be the last day TLScontact hand in passports back to applicants.

This representation together with the companies TLScontact and VFS Global will make every effort to ensure the smooth implementation of the changes.

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Starting from November 14, 2013, all diplomatic representations of the Schengen member states in Jakarta have to capture the biometric data (fingerprints and facial image) of persons applying for a Schengen visa. The data will be kept in the Visa Information System (VIS) for 5 years. For further information:

https://www.sem.admin.ch/dam/data/sem/einreise/vis/leaflet-vis-en.pdf

If yours fingerprint have not been collected yet, personal appearance when applying for a Schengen visa is mandatory.

**If your finger scans were collected within the last 59 months, then you won’t have to give new fingerprints for your next visa application(s) and personal appearance is not necessary. Please provide a copy of your visa sticker issued after November 13, 2013. If you are not sure or do not remember whether your fingerprints have been captured for a Schengen visa within the last 59 months, you have to appear in person.

You still have to appear in person to give your fingerprints in case the previously collected fingerprints prove to be of insufficient quality.

Personal appearance and fingerprint scan is not required for children under 12 years old.Therefore the presence of children in the center is not mandatory and not recommended.

The Swiss representation still reserves the right to ask the applicant to appear for a personal interview after checking the application.

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