TLScontact

Change of outsourcing partner

In 2017, the Federal Department of Foreign Affairs FDFA published a worldwide tendering procedure because the current contracts with its outsourcing partners will expire in mid-July 2018. The evaluation of the bids received has resulted in a change of outsourcing partners for all Swiss representations in Asia.

As from July 16, 2018, the Swiss embassy in Jakarta will cooperate with the company VFS Global. Further information and addresses of visa acceptance centres can be found at www.vfsglobal.com.

Therefore starting 12th July onwards, TLScontact in Indonesia will no longer receive visa applications on the behalf of the Swiss embassy. Friday 13th July will be the last day TLScontact hand in passports back to applicants.

This representation together with the companies TLScontact and VFS Global will make every effort to ensure the smooth implementation of the changes.

Premium Lounge

Enjoy the exclusive space of a Premium Lounge, refreshments and hot beverages, as well as dedicated customer service to help you with application documents.

450,000 IDR

Express Courier Return

Fast and easy – receive your passport by express courier to your chosen address.

150,000 IDR

Photocopy

Our photocopying service is available to give you the opportunity to provide compliant documents and keep your originals.

1,000 IDR per page

Passport Photos

A self-service photo booth is at your disposal inside the Visa Application Centre, compliant with Consulate’s requirements.

75,000 IDR for a set of 6 photos

Added Value Service Descriptions

Our Visa Application Centre offer a wide selection of Added Value Services designed to make your journey through the visa application process easier and more convenient.

These services are optional and require a fee to be paid during the submission process in the Visa Application Centre.

Please read the full descriptions and terms and conditions below before deciding which service you would like to use.

IMPORTANT NOTICE:

  • These optional services do not guarantee that a visa will be granted.
  • The Added Value Service fees are not refundable in case of withdrawal or visa refusal.
  • Service payments are charged in the equal amount in IDR according to the exchange rate set by the Embassy of Switzerland in Jakarta.

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PRICE: 450,000 IDR

Enjoy the exclusive space of a Premium Lounge, with dedicated customer service to help you with application documents, as well as refreshments and hot beverages.

A quick and effective service.

This service includes:

  • A direct access to our Premium Lounge for the submission of your application.
  • A wide array of magazines and newspapers, snacks, cool and hot beverages will be at your disposal.
  • A personal attendant will assist you during the submission process when you arrive.
  • Free Photocopy service
  • The option of submitting any missing documents before 11:30 am on the same day.

To purchase this service, please Contact Us.

You can also ask our staff at any time during the application process in the Visa Application Centre.

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PRICE:

150,000 IDR

Would you like your passport delivered to your chosen address by Express Courier?

This service allows applicant to receive his/her passport returned by Express Courier at the end of the application process at any convenient address.

No need to come back to the Visa Application Centre, we take care of it.

TLScontact will process the passport for delivery on the day we receive it from the consular authority.

Applicants should expect to receive their passport the day after.

Recipient’s address and information for the courier service must be filled in by the applicant or representative during application submission appointment. 

Once the application has been submitted, no changes can be made to the recipient address and information. 

If you choose to cancel this service after your application has been submitted, the courier fee cannot be refunded.

To purchase this service, please consult our staff at any time during the application process in the Visa Application Centre.

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PRICE: 1,000 IDR per page

Photocopy service is available in TLScontact to get a copy of your original documents.

To purchase this service, please consult our staff at any time during the application process in the Visa Application Centre.

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PRICE: 75,000 IDR for a set of 6 photos

Please note that pictures submitted must be complying with the ICAO standards.

An ICAO compliant photo-booth is at your disposal within the Visa Application Centre to take photo.

To purchase this service, please consult our staff at any time during the application process in the Visa Application Centre.

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