TLScontact

Change of outsourcing partner

In 2017, the Federal Department of Foreign Affairs FDFA published a worldwide tendering procedure because the current contracts with its outsourcing partners will expire in mid-July 2018. The evaluation of the bids received has resulted in a change of outsourcing partners for all Swiss representations in Asia.

As from July 16, 2018, the Swiss embassy in Jakarta will cooperate with the company VFS Global. Further information and addresses of visa acceptance centres can be found at www.vfsglobal.com.

Therefore starting 12th July onwards, TLScontact in Indonesia will no longer receive visa applications on the behalf of the Swiss embassy. Friday 13th July will be the last day TLScontact hand in passports back to applicants.

This representation together with the companies TLScontact and VFS Global will make every effort to ensure the smooth implementation of the changes.

Security notice

  1. For security reasons, Visa Applicants are not permitted to bring any object deemed to be a security risk for the Visa Application Centre such as:
    • Any sharp objects
    • Weapon or weapon-like objects
       
  2. The use of mobile phones, cameras and other video recording devices is strictly forbidden. Visa Applicants will be asked to switch off their electronic devices at the entrance of the Visa Application Centre. It is at TLScontact’s discretion to ask the Visa Applicants to place their devices in a dedicated cabinet.
     
  3. Suitcases are not permitted in the Visa Application Centre. Backpacks and purses may be subject to search at the entrance of the Visa Application Centre. Anyone found carrying a dangerous item will be refused access to the centre.
     
  4. Only Visa Applicants, authorised representatives and authorised accompanying parties (such as those providing assistance to the mobility-impaired or those requiring translation) will be allowed access to the Visa Application Centre at the security checkpoint.

TLScontact thanks you for your co-operation in maintaining the security of this centre!

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