Welcome to TLScontact

Important Notice:

TLScontact will be accepting visa and postal applications until Friday, 6th July 2018 and call center until Tuesday, 10th July 2018. 

Collection of passports after Tuesday, 10th July 2018 will be at the Embassy of Switzerland.

For further details, kindly visit the Embassy of Switzerland’s website.


The Embassy of Switzerland in Manila authorizes TLScontact to inform and advise the public on the visa application procedures, to receive the visa applications, collect the fees and return the passports to the applicants at the end of the process.

This outsourcing ensures a better reception to the public, in a dedicated center and in a timely manner. It also results in a faster processing of the applications by the Visa Section.

The applications received by TLScontact are transferred to the Embassy of Switzerland, which has the exclusive responsibility to instruct the applications and to decide to grant or deny a visa, or request additional information. TLScontact is therefore not involved in the decision step of the visa application, and is not aware of its outcome as passports are returned by the Embassy of Switzerland in sealed envelopes.


Please note the following visa applications processing times:

  • In general, processing will take 5 working days up to 4 weeks after filing of the complete application.
  • Please be advised that in certain cases, the processing of applications may take up to 4 weeks (e.g. Family Regroupment, Study, Employment, Declaration of Sponsorship etc.). For further information, kindly refer to the appropriate guidelines/checklists of requirements or contact the Embassy. Therefore it is strongly recommended that you lodge your application well in advance, i.e. at least 4 weeks before the planned journey.


The passport collection counter will be open from 13:30 to 16:30, Monday to Friday except holidays. Passport collection during the appointment schedule will not be entertained.

Regularly check the available information on our website to obtain updated information on the upcoming changes in the visa procedure.


Note: Wearing contact lenses altering the appearance of your eye is strictly prohibited during the biometric data capture (color contact lenses, magnifying contact lenses).