Designed to enhance your visa application experience
Please note that our experienced staff can help you select the most suitable services for you at our centre.
Upgrade to experience the ultimate in convenience, comfort, and support for your application in a dedicated space with fewer queues.
Upgrading to our Premium Lounge gives you the space and comfort to submit your visa application in an exclusive and spacious environment without queues. You’ll enjoy privacy and a selection of complimentary refreshments while receiving one-to-one assistance and support from one of our experienced agents. With the added convenience of a flexible booking, and the opportunity to submit any missing documents later in the day, upgrade to Premium Lounge today to experience the ultimate in comfort and peace of mind.
Avoid unnecessary travel, save time, and avoid the crowds by having your passport returned to you by courier.
If you’d prefer not to travel back to the Visa Application Centre to collect your passport when your application has been considered, choose Express Courier return for the ultimate in social distancing. As soon as your passport can be returned to you we’ll send it directly to the address of your choice* using a trusted and secure courier service, so you don’t need to travel to collect it.
*In certain locations this is limited to within the country in which you applied.
Once the application has been submitted, no changes can be made to the recipient address and information. If you choose to cancel this service after your application has been submitted, the courier fee cannot be refunded.
Use and Price of the Express Courier Return service are dependent upon availability of courier delivery to the address provided by the applicant. For more detailed information about prices please click here.
To purchase this service, please consult our staff at any time during the application process in the Visa Application Centre.
Want to submit your application without making an appointment? Select our Walk-in appointment.
Too busy to come to our centre during standard opening hours? We will stay open especially for you, early morning or late afternoon.