General information


Welcome to the newly redesigned website of TLScontact. We are looking forward to be receiving you!



Please be informed that from the 1st of December 2022 express delivery service is provided by the Major Express company.

Visa application process update


As of 19.09.2022, the ordinary rules and Schengen visa conditions for entering Switzerland apply. In order to avoid visa refusals, you are asked to submit a complete application as required in the information for your visa category.

Restrictions lifted


Visa Application Centre is opened for documents submission. COVID-19 entry restrictions were officially lifted from 2nd May 2022. As of that date, the usual rules and visa conditions for entering Switzerland applied.

Special regulations apply to entry into and stay in Switzerland


Due to COVID-19, special regulations apply to entry into and stay in Switzerland. Holders of a Schengen visas are NOT automatically entitled to enter Switzerland but must respect the travel restrictions in place.

Who can enter Switzerland?

Only if you meet at least one of these requirements you may apply for a visa with TLSContact in Russia..

Important notice: All travelers are responsible for verifying the travel restrictions in place before departure. Please consult the websites below for further information.

The border authorities examine at the time of your entry, whether the legal entry requirements are still met. If you are unable to produce the documents presented for your visa application during this check, you may be refused entry by the border authorities, even if you are in possession of a valid visa.

Travellers who benefit from Covid entry exemptions on must present a valid vaccination certificate or a Covid-19 recovery certificate in English when crossing the border or show proof that they are in a situation of special necessity.

To see what rules apply to your own particular situation when entering Switzerland, consult the online Travelcheck:

Recognized vaccines; entry forms; test for non-vaccinated persons; COVID-certificates, etc.:

Visa Application Centre closure


Kindly be informed that our visa application centre will be closed from the 28th of October to the 7th of November due to the new lockdown measures that have been implemented.

If you have a booked appointment between these dates, please reschedule it through your personal account.



Please be informed that from July 26, 2021 the prices for visa application fees are changed. For more details, please click here.



TLScontact Visa Application Centre is announced that from July 2021 it will be available to apply for a visa on Saturdays using «Prime Time Weekend» service.

For more details about working hours, please follow the link.

Service fee change


Please be informed that from May, 11th 2021 the price of service fee is changed. For more details, please click here.

TLScontact Instagram


We are happy to announce that the official page of TLScontact was created on Instagram, where important information about the application process, our services and many other useful materials will be published.

Subscribe to our account and be the first to know all the news and great deals!



TLScontact Visa Application Centre starts to resume service, and our office in Moscow will be reopening for passport return services from the week of June 29th.

To know which days and times our centre will be open, please check our Address and opening hours page.

You will be required to provide a body temperature reading, wear a mask and respect social distancing guidelines to enter our centre.

Thank you for your understanding and cooperation.

Visa fee change

Please be informed that from June 8th 2020 the price of visa fee is changed. For more details, please click here.

Temporary closure of call centre

In light of the current Coronavirus alert, Call Center is closed from April 1st 2020 until further notice. In case of any emergency, applicants may reach us via online message on the Contact us page.

IMPORTANT COMMUNICATION COVID-19: Temporary Restriction on Non-Essential Travel to the EU

On 18 March 2020, the Swiss Federal Council decided, that entry at the Schengen external borders is generally prohibited with few exceptions. Switzerland follows the practice of the other Schengen states. Until further notice, Switzerland will also no longer issue Schengen visas. National visas will also only be issued in exceptional cases, for example to family members of Swiss citizens with a right of presence in Switzerland who require a visa and to specialists from the health sector.

For additional information, please consult the webpage of the State Secretariat for Migration SEM on or the webpage of the responsible Embassy of Switzerland in Russia.

Visa fee change

Dear Applicants,

Please be informed that from February 3rd 2020 the price of visa fee is changed. For more details, please click here.

Premium Lounge price change

Dear applicants,,

Please be informed that effective from February 01, 2020 the Premium Lounge service price will be changed to 5.000 RUB. Please click here for more details.

Travel Insurance

Dear applicants,

Please be informed that now it is available to purchase travel insurance meeting Schengen requirements in our VAC. Please consult our representatives for more details.

Visa fee change

Please be informed that from September 16th 2019 the price of visa fee is changed. For more details, please click here.