TLScontact

Frequently Asked Questions

General Information

How to book an appointment on TLScontact website?

You can find more detail information on how to take an appointment on TLScontact website here

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TLScontact Added Value Services

 

TLScontact is pleased to offer several Services annex in our Bangkok Visa Application Centers.

These services in no way guarantees faster processing of your file by the Embassy of Switzerland in Thailand.

 

Premium Service 1600 THB
EMS / ค่าบริการส่งพัสดุด่วนพิเศษ 180 THB
Photocopy Service 8 THB
Photo Service 250 THB


 

For more detail regarding our Value added Services plesase click here

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Premium Service

 

The TLScontact Premium Service includes:

 

  • Access to our Premium area for filing your application

  

  • Personalized support and assistance from the beginning to the end of visa application submission

 

  • A photocopy service

 

  • A printing Service

 

  • Possibility to complete your application by submitting additional documents until 16:30

 

  • Free parking facility

 

  • Hot drinks, cold drinks, snacks at your disposal

 

 

The TLScontact Premium fee is 1,600 THB, independently of the TLScontact Service fee.

To book an appointment for our premium service please contact us at +66 (0)2696 3899

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Return Courier Service (EMS)

 

TLScontact offers an express registered mail service, allowing you to receive your passport directly at your home or your office. Please inform us if you wish to use this service when you submit your application at the TLScontact center.

 If you choose to cancel this service after your application has been submitted, the courier fee cannot be refunded. Recipient address and information for the courier service must be filled in by the applicant or representative during application submission appointment.

Once the application has been submitted, no changes can be made to the recipient address and information. We therefore kindly ask you to confirm recipient address and information before the application submission.

Price is 180THB per passport

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Photocopy Service

 

Photocopy service is available in TLScontact to get a copy of your Original document. Cost is 8thb per page

Please ask our TLScontact agent if you wish to get a copy of your document.

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Photo Service

 

Please kindly note that pictures submitted must be complying with the ICAO standards. An ICAO compliant photo-booth is at your disposal within the TLScontact Center.

The price for 4 photos is 250THB

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Do I need a Schengen visa?  

Thai passport holders

All Thai nationals must have a valid visa to enter the Schengen Area, regardless of the duration of their stay and no matter what kind of travel document they have, except if they have a valid residence permit which enables them to stay in the Schengen Area.

Please note that starting November 1st, 2010, holders of Thai diplomatic passports will not need a visa for short stays in Switzerland. The visas requirement remains for a stay over 90 days (Long Stay)

The Embassy of Switzerland in Thailand is responsible for issuing short stay visas in representation of Liechtenstein

Nationals of other countries

Citizens of some countries are exempt from the requirement for a visa to enter the Schengen Area for a short stay or transit: for details please check: http://ec.europa.eu/dgs/home-affairs/what-we-do/policies/borders-and-visas/visa-policy/apply_for_a_visa/

  • Nationals of the European Economic Area: the EEA includes the 28 Member States of the European Union as well as Iceland, Liechtenstein and Norway.
  • No visa is required for a short stay of less than 3 months as part of a trip for tourist or business purposes (no work allowed) for citizens of some countries (click here for the list).
  • The holders of a blue or red United Nations “laissez-passer” travel document, whatever their nationality, are exempted from short-stay visas for Switzerland.

The Embassy of Switzerland in Thailand is responsible for issuing visas in representation of Liechtenstein.

Nationals of Albania and Bosnia

Albania and Bosnia biometric passports holders will be exempted from short stay visas from December 15th, 2010.
Holders of non-biometric passports will still need to apply for a short stay visa.
In addition, Albania holders of ordinary passports are exempted of airport transit visa from December 15, 2010

As from the Schengen Border Code (article 5§1 a), third-country nationals who do not require a short-stay visa (when travelling for intended stays of no more than 90 days per period of 180 days in the Schengen area), must hold a valid travel document satisfying the following criteria:

- its validity shall extend at least three months after the intended date of departure from the territory of the Member States or, in the case of several visits, after the last intended date of departure from the territory of the Member States.
- it shall have been issued within the previous 10 years.

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Where can I apply for a visa? 

Visa applications for Switzerland are now received by TLScontact, except for some categories that are still received by the Embassy of Switzerland in Thailand directly (see Jurisdiction).

  • If you intend to visit only one Schengen country, you must apply at the Embassy or Consulate of this country.
  • If you intend to visit several Schengen countries, you must apply for a visa at the Embassy or Consulate of the country in which you will stay the longest.
  • If you intend to visit several Schengen countries but do not have a main destination (i.e. the duration of your stay is the same in different countries), you should apply for a visa at the Embassy or Consulate of the country that is your first point of entry.

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How do I apply for a visa? 

To apply for a visa, you should first register on this website, and then follow the instructions. For more details about the procedure, please click here.

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When should I apply for a visa? 

You may only submit your visa application within 90 days before your date of departure. We recommend that you apply at least 20 working days before the date you intend to travel.

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What kind of visa do I need to apply for? 

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Where can I get a visa application form and is it possible to fill out the visa application form online?  

Filling out the visa application form is possible on the Forms page.

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What are the required documents for a visa? 

In order to prepare all the documents required for your application, you should visit the TLScontact website and register to obtain an individualized list of required documents, according to the purpose of your stay in Switzerland.

Document in Thai language must be translated into English or in one of the Swiss national languages by one of the accredited translation offices.

Moreover, you have the opportunity to receive a personalized list of required documents, according to the purpose of your stay in Switzerland, as well as additional information by registering on this website.

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Could the Visa Section request me to provide additional documents or informations?

Yes, the Embassy or the Embassy’s Visa Sector may request you to provide additional documents or informations, according to your personal situation.

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What are the requirements for insurance? 

Due to a regulation of the European Union (Decision 2004/17/CE of December 22nd 2003), there is a requirement to hold a travel insurance, which is a compulsory document.

The travel insurance should be:

  • valid for the Schengen area if you apply for a short stay visa;
  • valid for Switzerland if it is required in the document list and you apply for a long stay visa.

Your travel insurance must be valid with a minimum cover of €30,000 in order to face any expenses that may arise in connection with your repatriation for medical reasons, urgent medical attention or emergency hospital treatment. The travel insurance should fully cover the period of your stay in the Schengen Area.

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In which case do I need to provide an invitation letter?

You have to provide an invitation letter if you apply for a short stay visa and a friend or a relative will host you in their apartment or house.

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How can I collect my passport? 

Passports can be collected from Monday to Friday, 08:00-16:30 at TLScontact. When your passport is ready to be collected, you will be notified online on your personal account page and by SMS, informing you to come to the TLScontact center with your visa application checklist and the original and a copy of your identity card. If you chose to have your passport returned to you by EMS service, it will be sent directly to the address you have specified.

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Can TLScontact send me my passport by express mail? 

TLScontact offers an express registered mail service, allowing you to receive your passport directly at your home or your office. Please inform us if you wish to use this service when you submit your application at the TLScontact center.

 If you choose to cancel this service after your application has been submitted, the courier fee cannot be refunded. Recipient address and information for the courier service must be filled in by the applicant or representative during application submission appointment.

Once the application has been submitted, no changes can be made to the recipient address and information. We therefore kindly ask you to confirm recipient address and information before the application submission.

Price is 180THB per passport

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Can someone else apply for a visa on my behalf?

Applicants must come in person to the TLScontact center, except:

  • Children under twelve years old.
  • Persons who have been issued a Schengen visa with the mention “VIS”

VIS

Notice: If applicant’s latest Schengen visa mentions ‘’VIS 0”, applicant is still required to provide their biometric data, as “VIS 0” visa means only alphanumeric data and a photograph are provided, but no fingerprint.

If your fingerprints have not been previously collected, personal appearance is mandatory

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Can someone else pick up my passport for me? 

Yes, a representative may retrieve your passport on your behalf provided that they bring:

  • Your application checklist
  • A copy of your ID card
  • The original and a copy of your representative’s ID card
  • An authorization letter signed by you

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What is the difference between a Schengen visa and a national visa?

A Schengen visa (type C) is a visa issued by one of the member countries of the Schengen Area and is valid for a short stay, limited to 90 days within any 180 days period, only for Schengen countries.
European competence to receive and issue such visas is made by the consulate of the country of destination. In case of a trip in multiple Schengen countries, the main destination is determined by the purpose of the trip or duration of the stay. Professional reasons for a stay in a Schengen country outweigh its jurisdiction on the grounds against tourism, family or private visit in another state.

A national long stay visa (type D) is only valid for an establishment or a stay of more than 90 days in the country which issued the visa. The national visa allows, however, transit through other Schengen countries and for some (long stay Swiss citizen’s spouse, workers, students or visitors) it also allows traveling freely throughout the Schengen area.

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What is the procedure for tourist group (Incentive / Travel Agents Accredited) to travel in Switzerland? 

1) Incentive Group :

Tourism: Incentive group, procedure for tourist group visa for travelling to Switzerland

Companies organizing incentive groups are authorized by the Embassy to submit visa applications on behalf of the individuals being beneficiaries of an incentive tour. This is a special right, as Schengen regulations stipulate that visa applicants must come in person.

Firstly, you have to register applicant’s personal information on our website. We suggest you to register in group in order to facilitate visa application process. Then, contact our call center (02 696 38 99) to book an appointment for a big group.

All applications must be complete and follow the order indicated on the list of documents from our website. Please do not staple documents.

Prior to the submission of applications, the group representative must read, accept and sign the terms on a notice mentioning the general rules of the process to apply for a visa.

Important: Without any appointment made in advance, the incentive group application will not be accepted by TLScontact

The application as incentive tour does not give any guarantee that visa will be granted. The decision concerning the visa is taken by the Embassy only.

The visa application can be lodged earliest 3 months before the planned departure. The maximum validity for a Schengen visa will not be allowed to exceed 3 months per semester (as from the first entry).

 

 

 

2) Travel Agents Accredited

Tourism: Travel agents accredited, procedure for tourist group visa for travelling to Switzerland

Accreditation of a travel agency means that the Embassy approves the travel agency to submit visa applications on behalf of the individuals having booked and paid for an organized group tour.This is a special right, as Schengen regulations stipulate that visa applicants must come in person.

Firstly, you have to register applicant’s personal information on our website. We suggest you to register in group in order to facilitate visa application process. Then, contact our call center (02 696 38 99) to book an appointment for a big group.

All applications must be complete and follow the order indicated on the list of documents from our website. Please do not staple documents.

Prior to the submission of applications, the group representative must read, accept and sign the terms on a notice mentioning the general rules of the process to apply for a visa.

Important: Without any appointment made in advance, the incentive group application will not be accepted by TLScontact

The accreditation as travel agent is valid for organized group tours

The accreditation as travel agent does not give any guarantee that visa will be granted. The decision concerning the visa is taken by the Embassy only.

The accreditation is valid until the expiry date of the current T.A.T.-License (if expired, The Embassy will require a renewed one, before any appointment to be authorized again)

The visa application can be lodged earliest 3 months before the planned departure. The maximum validity for a Schengen visa will not be allowed to exceed 3 months per semester (as from the first entry).

 

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Closing dates of TLScontact Centers

 

Closing dates of TLScontact Centers in year 2018, please click here.
 

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