Application Process

Step 1 ~ Register on TLScontact website

In order to begin your visa application procedure, please first register on the TLScontact Thailand website. All you need is an email address and a few seconds to create a TLScontact account.

Step 2 ~ Prepare all required documents according to your customized list

After registration and completion of our questionnaire, you will receive a personalized set of required documents. Organize your documents in the manner indicated on your list.

Step 3 ~ Make an appointment online and print your notification

Select a convenient time for you to come to the TLScontact center to submit your organized documents. Don’t forget to print out your notification. It states all necessary visa-related information for your circumstances. You will also need to show your notification in our center.
Be aware that if you don’t attend your appointment, all your personal information will be deleted later that day. To make a new appointment, you will have to re-register.

The TLScontact Premium Service includes:

  • Access to our Premium area for filing your application
  • Hot drinks, cold drinks, snacks at your disposal.
  • Personalized support and assistance from the beginning to the end of visa application submission.
  • A photocopy service, an access to a wireless internet connection, the possibility to complete your application by submitting additional documents until 16:30.

The TLScontact Premium fee amounts to 1,600 THB, independently of the TLScontact Service fee.

To book an appointment for our premium service please contact us at +66 (0)2696 3888

Important notice:

  • Please note that the Premium Service in no way guarantees the right to obtain a visa, an overbooking, or faster processing of your file by the Embassy of Switzerland in Thailand.
  • No refund of fees will be done in case of application withdrawal.


Step 4 ~ Come to the TLScontact center

Please come to the TLScontact center with your appointment notification, your visa application supporting documents and your passport. Please arrive on time.

In addition, we remind you that applicants must come in person to the TLScontact center, except:

  • Children under twelve years old.
  • Persons who have been issued a Schengen visa with the mention “VIS”



Notice: If applicant’s latest Schengen visa mentions ‘’VIS 0”, applicant is still required to provide their biometric data, as “VIS 0” visa means only alphanumeric data and a photograph are provided, but no fingerprint.

If your fingerprints have not been previously collected, personal appearance is mandatory

TLScontact center
12th floor, Sathorn City Tower, 175 South Sathorn Road, Khwaeng Thungmahamek, Khet Sathorn, Bangkok 10120


Step 5 ~ Submit your application

Our experienced agents will check all your documents and ask you a series of questions, as requested by the Embassy of Switzerland in Thailand. You can then confirm with our agents your desire to send all your application materials to the Embassy’s Visa Sector, to complete documentation later, or to withdraw your documentation.

Step 6 ~ Pay the visa fee and service fee

Both the visa and service fee is to be paid at the cashiers in our center.

Step 7 ~ Track your application

You can track your application at any time by visiting your personal account on our website.

Step 8 ~ Pick up your passport

When your passport is ready to be collected, you will receive an SMS notifying you that your passport is ready for pick up at the TLScontact center. Please arrive with your visa application checklist and the original and a copy of your identity card ready.
If you wish to designate a representative to come in your stead, please make sure that they bring the following documents.


  • Your ID copy
  • Your checklist
  • A letter of authorization from you
  • Your representative’s original ID and a copy