Upgrading to our Premium Lounge gives you the space and comfort to submit your visa application in an exclusive and spacious environment without queues. You’ll enjoy privacy and a selection of complimentary refreshments while receiving one-to-one assistance and support from one of our experienced agents. This service includes:
- A wide array of magazines and newspapers, snacks, cool and hot beverages will be at your disposal;
- A personal attendant will assist you during the submission process when you arrive;
- The option of submitting any missing documents before 16h00 on the same day;
- Free Photocopy service.
To purchase this service, please Contact us.
Avoid unnecessary travel, save time, and avoid the crowds by having your passport returned to you by courier.
If you’d prefer not to travel back to the Visa Application Centre to collect your passport when your application has been considered, choose Express Courier return for the ultimate in social distancing. As soon as your passport can be returned to you we’ll send it directly to the address of your choice* using a trusted and secure courier service, so you don’t need to travel to collect it.
*In certain locations this is limited to within the country in which you applied.
Once the application has been submitted, no changes can be made to the recipient address and information. If you choose to cancel this service after your application has been submitted, the courier fee cannot be refunded.
To purchase this service, please Contact us.
Need help completing your on-line application form? Our staff can guide you through the process.
To purchase this service, please consult our staff at any time during the application process in the Visa Application Centre.
Special assistance available regarding your check-in, filling out the form and making an online appointment.
To purchase this service, please Contact us.
Need to print out some documents for your application? Use our on-site printer.
To purchase this service, please consult our staff at any time during the application process in the Visa Application Centre.