TLScontact

Welcome to TLScontact

The Consulate General of Switzerland in Ho Chi Minh City authorizes TLScontact to inform and advise the public on the visa applications procedures, to receive the visa applications, collect the fees and return the passports to the applicants at the end of the process.

This outsourcing ensures a better reception to the public, in a dedicated center and in a timely manner.

The applications received by TLScontact are transferred to the Consulate General of Switzerland in Ho Chi Minh City, which has the exclusive right and responsibility to deal with the applications, to decide to grant or deny a visa, to request additional information or documents and/or to submit the applications for further decision to the competent migration authorities in Switzerland.

TLScontact is therefore in no way involved in any decision making concerning the visa applications and is at no point, informed about their outcome. Passports are returned by the Consulate General of Switzerland in sealed envelopes. If a TLScontact staff member claims to be able to influence your application, you should notify, in writing, the Head of the visa section of the Consulate General of Switzerland in Ho Chi Minh City to the following e-mail: hcm.visa@eda.admin.ch.

TLScontact would like to inform you that the use of external visa agencies is not necessary to your visa appplication procedure. It is up to the visa applicant to use such services, which TLScontact is not involved with. It will in no way guarantee that the visa will be granted, nor does it dispense you to pay the service fee to TLScontact.

TLScontact is pleased to offer several Added Value Services in the Visa Application Center. For more details plesase click here.

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