TLScontact

Announcement: 

Dear Applicant, please note that TLScontact will no longer handle Swiss visa applications effective: 

Cape Town from 11/06/18 
Pretoria from 16/07/2018 
Durban from 18/07/2018 

For more information kindly visit the site of the Embassy of Switzerland in Pretoria.

Welcome to TLScontact

The Embassy of Switzerland in Pretoria and the Consulate General of Switzerland in Durban authorize TLScontact to inform and advise the public on the visa applications procedures, to receive the visa applications, collect the fees and return the passports to the applicants at the end of the process.

This outsourcing ensures a better reception to the public, in a dedicated center and in a timely manner. It also results in a faster processing of the applications by the Visa Section.

The applications received by TLScontact are transferred to the Embassy of Switzerland in Pretoria or Consulate General of Switzerland in Cape Town, which have the exclusive right and responsibility to deal with the applications, to decide to grant or deny a visa, to request additional information or documents and/or to submit the applications for further decision to the competent migration authorities in Switzerland.

TLScontact are therefore in no way involved in any decision making concerning the visa applications and are at no point, informed about their outcome. Passports are returned by the Embassy or Consulate General of Switzerland in sealed envelopes. If a TLScontact staff member claims to be able to influence your application, you should notify, in writing, the Head of the visa section of the Swiss Embassy in Pretoria to the following e-mail: southernafrica@eda.admin.ch.

Important Reminder:

Please note that all Visa applications processed at the TLScontact center in Durban are subject to an additional TLScontact Premium Location fee. For more information please click here.

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